Why?
In the way in which the topic of HSE is communicated in the company, you reach and inspire employees and managers, and this might have a self-reinforcing positive effect for cultural development.
The meaning of the four states
The characteristics of the four states can be described for this subject area as follows:
dependent – HSE topics are communicated within the company by the HSE departments via email and/or intranet | |
independent – HSE topics are systematically communicated through all available channels in the company. Topics include current results, campaigns, training, events and potential events. Communication channels are designed interactively | |
interdependent – The communication of HSE topics is very important within the company. For this purpose, the employees are involved in the communication processes. One of the important topics is the communication of personal stories, e.g. via video chats, in order to learn from them | |
reactive – There is no systematic communication of HSE issues in the company |
How?
To initiate a discussion on this subject area the following key questions might be helpful for support:
- Are HSE topics systematically communicated in the company (website, email, newsletter, social media, YouTube, SMS, …)
- Which HSE topics are communicated? (KPI’s, processes, events, measures, surveys, storytelling, …)
- Who is responsible for HSE communication? (HSE team, communication, management, others)
- Does the HSE communication correspond to the expectations, wishes and needs of the employees?
- Is a process in place for continuous improvement of HSE communication?
- Does the type of HSE communication correspond to current technical possibilities?
The four stages of Safety Culture
20 dimensions that significantly influencing the companies’ safety culture
Carrying out a Safety Culture State Review Survey